Privacy Policy
Effective 6 October 2026 · Last updated 6 October 2026 · Version française
This policy covers the Street Ridr app for iPhone, iPad, and Apple Watch (including its widgets, complications, Siri shortcuts, Live Activities, and notifications) and the website streetridr.com.
Who is responsible
Street Ridr is made and published by Damien Parnet (Mennkind), Montréal, Québec, Canada. For anything about privacy, write to support@streetridr.com. Damien Parnet is the person in charge of the protection of personal information (responsable de la protection des renseignements personnels) and the contact for the purposes of the GDPR, PIPEDA, Québec's private-sector privacy Act, Brazil's LGPD and California law.
The short version
We, the developer, do not collect, receive, store, sell, or share any personal information from Street Ridr. The app has no accounts, no analytics, no advertising, no tracking, no third-party code, and no server of ours. Everything below happens on your device, inside your own Apple account, or through Apple's and the bike-share operators' own services, which we cannot see. Our App Store privacy label says Data Not Collected; this page explains what that means in practice, including what your device still sends to others so the app can work.
Location
What we ask for. “While Using the App” location access, on iPhone and Apple Watch. iOS and watchOS ask you first; you can decline, choose approximate location, or change your mind at any time in Settings › Privacy & Security › Location Services › Street Ridr.
What it's for. Finding the bike-share system and stations near you, sorting stations by distance, drawing distances and the reach ring, centering the map, and choosing metric or imperial units.
What stays on your device. Your most recent position and the handful of stations nearest it (so widgets, complications, and Siri can answer without opening the app), the last map area you looked at, and a coarse position (rounded to about 10 km) with the country it resolved to, for units. This lives in the app's own storage on your device, shared only among Street Ridr's app, watch app, and widgets; it is overwritten as you move and deleted when you delete the app.
Who else can ask. Widgets, Control Center controls, complications, and Siri shortcuts may each request a one-off location fix under the same permission. The Apple Watch app also runs a short scheduled refresh in the background (using your location if the system provides it) to keep complications current and to check station alerts. That refresh sends nothing anywhere except the operator feed request described in the next section.
Where it goes. To Apple only, as part of Apple's Maps features: the map itself, place search (with the region you're looking at), walking directions from your position, and resolving your position to a country to pick units. Apple's handling of that is described in Apple's privacy policy. Your location is never sent to us or to any bike-share operator.
If you decline. The app still works: search for a city and browse its stations.
Station data and bike-share operators
Live counts come from each operator's public GBFS feed. Your device downloads them directly from the operator (for example gbfs.citibikenyc.com, velib-metropole-opendata.smovengo.cloud, or an operator's publicbikesystem.net address). Those requests contain no account, no identifier, and no coordinates; like any internet request they reveal your device's IP address, and the system you asked for implies roughly which city you're in. Each operator's own privacy policy governs what it does with its server logs. We never receive them. Station names, positions, and counts are cached on your device for up to seven days so the app opens fast and shows the stations without a connection.
Maps, search, directions, and voice
Maps, place search, walking directions, and (on iPhone) voice search are provided by Apple. Text you type or dictate into search is sent to Apple Maps to find places. If you tap the microphone, the app asks for microphone and speech-recognition permission and uses Apple's speech recognition; audio may be processed on Apple's servers to turn it into text, and the app shows that it is listening. Recording happens only while you use the microphone. We never receive audio, transcripts, or searches. See Apple's privacy policy.
Favorites and iCloud
Stations you favorite (the station, its position, and the name, icon, and color you give it) are stored on your device. If iCloud is on for Street Ridr, they sync between your devices through your own iCloud account (Apple's key-value storage); we cannot see or access it. They are also mirrored to your paired Apple Watch, and indexed in Spotlight on your device so you can search for them. Removing a favorite removes it from all of these on the next sync. Turning iCloud off for Street Ridr (Settings › your name › iCloud) stops the syncing.
Siri, Shortcuts, widgets, complications, Live Activities, and notifications
All of these run on your device using the data above. Siri answers from the stations cached on your device and from live operator feeds. Station alerts on Apple Watch are local notifications generated on the watch (there is no push server), and are asked for only when you turn alerts on. Live Activities are updated by the app on your iPhone. Handoff passes only the station you're viewing between your watch and iPhone.
What we receive
Nothing from the app. The only personal information we ever hold is what you choose to send us (an email to support), which we use to reply, keep for 12 months, then delete; ask and we'll delete it sooner. If you've turned on “Share with App Developers” in iOS Settings, Apple may show us anonymized, aggregated crash and usage statistics; that is Apple's collection under Apple's terms and it does not identify you. The website streetridr.com sets no cookies and runs no analytics; it is hosted by Cloudflare, whose servers process connection logs (IP address, browser type) to serve and protect the site under Cloudflare's privacy policy.
Your choices and rights
You are in control at every step: revoke location, microphone, speech, or notification permission in Settings; delete the app to remove everything it stored on the device; manage or delete the app's iCloud data under Settings › your name › iCloud › Manage Storage. Because we hold nothing from the app, there is nothing for us to access, correct, export, or erase on your behalf. But if you believe otherwise, or you're asking about an email you sent us, write to support@streetridr.com and we'll answer within 30 days. Depending on where you live you have rights of access, rectification, erasure, restriction, portability, and objection, and the right to complain to a supervisory authority: in Québec the Commission d'accès à l'information, in Canada the Office of the Privacy Commissioner, in the EU your national data-protection authority (for example the CNIL, AEPD, or ANSPDCP), in Brazil the ANPD.
Legal basis
Processing that happens on your device is under your control and is strictly necessary for the features you asked for; the iOS permission prompts are how you allow it and how you withdraw. Where we are a controller at all (answering your email), the basis is our legitimate interest in replying to you. Every privacy-relevant setting in Street Ridr starts in its most private state.
Children
Street Ridr is not directed at children under 13, and bike-share operators set their own minimum ages for renting. We do not knowingly collect personal information from anyone, children included.
California and other US states
We do not sell or share personal information, and have not done so in the preceding 12 months. We do not track you across apps or websites and no third party collects personal information about your activity over time through Street Ridr or streetridr.com; because we do not track, we do not respond to “Do Not Track” signals. If you write to us, the only category of personal information we hold is your email and its contents, shared with no one.
Where we are
We are in Montréal, Canada. No personal information from the app is transferred to us or to Canada. Apple and Cloudflare operate where they operate under their own policies; the operators' feeds are served from their own regions. Because we do not act as a controller of data processed by the app, we have not designated a representative in the European Union or Monaco.
Features not yet enabled
Street Ridr contains, switched off, an optional paid tier (Ridr+) and ride recording that would save cycling workouts to Apple Health. Neither is available in this version. Before either ships, this policy and the App Store privacy label will be updated in the same release to describe exactly what changes.
Changes
When this policy changes we post the new version here with new effective and last-updated dates, and mention material changes in the App Store release notes. We keep every earlier version and will send you any of them on request.
Data sources
Station data is provided by the operators of each system through their public GBFS feeds and shown as received. Attributions and licenses are listed on the support page.